You can see this message when you create a request if you enter a card number that is not verified on our site.
To make an exchange, you need to go to the menu “Site Rules” – “Personal profile” – “My cards/accounts”, sеlect a currency (direction of exchange), add a card number to your profile, click on “not verified”, and follow the instructions to fulfill the requirements for verification.
If you have any other questions, you can contact our support team via online chat on the site (the icon in the bottom right corner of the site) or send an email to [email protected].
Have a good exchange!
