To return the coins, you need to contact the service support via the chat in the lower right corner of the site or mail [email protected]
Returns can be made in accordance with our Returns Policy.

It is important to understand that we will receive your coins only when your transfer in the bitcoin network is confirmed. Until this moment, we cannot dispose of your coins, and therefore we cannot return them. At the beginning, you will need to wait for the confirmation of the transfer, and after that we will be able to start the refund procedure.

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04.02.2023, 08:00